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Laura Ashley looking to boost online experience

Home furnishings, fashion and furniture retailer Laura Ashley has selected Oracle Commerce Cloud to enhance its online customer experience. Laura Ashley tasked Oracle to create a seamless, integrated customer experiences across traditional and digital channels as well as to enhance its inventory management to “meet growing demand for custom,...

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RetailFeatured

Report: Retailers out of sync with customer loyalty expectations

Retailers are out of sync with customer loyalty, according to a study by Oracle. Titled: “Retail 2018: The Loyalty Divide,” the study audited 13,000 global consumers across retail and hospitality in five key markets, including the UK, France Germany, India, USA, Brazil, Australia and China. The findings clearly show retailers are out of touch...

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