Best retail brands in North America
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Macy's merges successful online and store sales
While Macy's didn't take first place, the retailer is recognized as something of a hybrid superstar. With bona fides in both digital and brick and mortar, it has set the standard for highly personalized shopping, harnessing some of Amazon’s key strengths while heightening the in-store experience.Amazon
Analysts predict Amazon will soon carry more than 85 percent of the product sold at leading retailers, at better prices, with more delivery methods and payment options.
An emerging trend for brands is having a fully functional mobile presence. The new omnichannel reality has led to a rise in “connected stores for connected customers”.
Image: Macy's